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Debt Collection in Moldova

Advantages of working with the collection agency GCS-Moldova:

Only legal and professional ways to repay debts;
Payment of collection services only if results are available
An individual approach and free consultations
Exclusion of the possibility of conflict of interest;
Faster collection of debts, with lower costs and greater efficiency compared with the internal services of the creditor;
Special attention to the protection of information and guarantee of confidentiality;
Reducing the cost of maintaining non-core units and freeing up resources to concentrate them on the company’s key objectives;

GCS-Moldova provides debt collection services throughout the Republic of Moldova in respect of:


on the basis of contracts: loan, receipts, tenancy, work, etc. (consumer debts)

Legal entities

B2B Collection (Business to Business Collection) debt collection services.

We work on the principle: “No collection – no payment!”

The debtor pays the collected amount to the creditor. After the money is credited to the lender’s account, the latter pays our fee as a percentage of the amount collected. The debt collection period averages from 1 to 3 months, during which the debtor begins to pay the debt or pays it in full. Timely customer contact with our company usually ends with full repayment of the debt. In case of debt collection from individuals, this indicator of debt repayment reaches 75% or more.

Debt collection from individuals is based on a combination of psychological, situational, legal and other approaches to the debtor. The use of extrajudicial procedures to force the payment of debt allows you to quickly and efficiently return the debt, while saving time and money of the client. To achieve the result, the company’s specialists conduct telephone conversations, claim work, personal meetings with the debtor, correspond with him, with other persons who are able to influence the payment of the debt, which directly and indirectly leads the debtor to signing the debt repayment schedule and its implementation.

The collection procedure usually consists of 3 stages:

Soft collection

When taking a case into proceedings against a debtor, as a rule we conduct a superficial investigation, study the personal / legal information and financial situation of the debtor, and identify its weaknesses. After which, as a rule, we contact the debtor directly by telephone, through mediators, lawyers, lawyers, by sending him letters, faxes or in person, i.e. at the first stage, every effort is made to resolve the debt situation in a friendly form (soft). In this case, psychological methods of influence and certain algorithms for negotiating with the debtor are used, based on the nature of the debt and on the basis of information received about the debtor from various sources.

Hard collection

In the second stage, based on the reason for the occurrence of debt, with the threat of lawsuits and the application of a complex of administrative, reputational and other measures of influence, we persuade the debtor to sign the debt repayment schedule. Most cases are successfully completed at this stage.

Legal collection

If our efforts do not lead to success in the first and second stages, we try to assess the financial condition of the debtors and their assets. If our investigations reveal that the debtor has assets that would ensure repayment of the debt, but we are unable to to achieve debt repayment through negotiations, we will notify you of this. We will also inform you whether, in our opinion, the information is also a guarantee that the issue will be settled in a lawsuit, and if so, what expenses can you incur. This ensures that you will constantly monitor your situation and the costs associated with such lawsuits.